Fixed in the 17.11.20 hot fix patch 1.68.156.1220
If you are on Windows post here - https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Game-Crashes-after-November-2020-Patch/td-p/9719086
If you are on Console post here - https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Sims-4-Random-Crashing-Patch-1-33/td-p/9717446
To try and help understand what the issue is, and you are on a Mac, please can you provide the following:
Hi! I only crashed twice because I figured it would be a recurring issue. But the first one happened after a little over an hour of playing, I think, and the second crash was much faster, like 10/15 minutes at most. I hope the information I attached helps.
So this is the Config.log:
=== Application info ===
Name: Sims4
Version: 1.68.154.1220
Build: Release
=== Rating info ===
GPU: 4 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 2700 Threading: 3
Adjusted CPU: 4050 RAM: 16384 Adjusted RAM: 15872 Cores: 4
=== Machine info ===
OS version: Mac OS X Versão 10.15.7 (Compilação 19H2)
OS prod type:
OS major ver: 10
OS minor ver: 15
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: MacBookPro13,3
Brand: Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 16384MB
Free memory: 3858MB
VA space: 4095MB
User: mariliamoledo
Computer: MacBook-Pro-de-Marilia
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon Pro 455
Name (database): AMD Radeon R9 450 and 460 [Found: 1, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 67ef, Board: 00000166, Chipset: 00c7
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 2048MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
Opt. features: +d24s8
=== Options ===
NumBoots 178
LightingQuality 3
GeneralReflections 3
ObjectQuality 3
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 1
TerrainQuality 2
EdgeSmoothing 0
TerrainSlopeScaling 1
SimQuality 3
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 104
UseOSDpi 1
ResolutionWidth 3086
ResolutionHeight 1746
ResolutionRefresh 0
SceneResolution 3
VisualQuality 4
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 0
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 1
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 2
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 1
RainOptions 0
SnowOptions 0
TemperatureEffects 1
ThunderSnowStorms 1
IcyConditions 1
FameStartSimsOptedOut 1
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 1
LifestylesEffects 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 1
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 1
=== Default Options ===
NumBoots 4294967295
LightingQuality 3
GeneralReflections 3
ObjectQuality 3
VisualEffects 3
PostProcessing 1
UseUncompressedTextures 1
TerrainQuality 2
EdgeSmoothing 0
TerrainSlopeScaling 1
SimQuality 3
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
UseOSDpi 1
ResolutionWidth 1920
ResolutionHeight 1200
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 4
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
Audi🤭utputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
FPDisableCameraBob 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
ThunderSnowStorms 1
IcyConditions 1
FameStartSimsOptedOut 0
NPCCivicVoting 1
EcoFootprintGameplay 1
BuildEcoEffects 1
ShowWhims 0
LifestylesEffects 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
RazerOptionEnabled 0
AnimaticPack 1000
SurveysEnabled 1
MuteTutorialNarration 0
EnableFTUETutorialStart 1
And this is the last crash report:
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>7db02c59ee5a41ad5fada76f</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-12 21:29:27</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x84195</categoryid><stack> 0x84195 0x6deac1 0x6f721a 0x6d6eaa 0x6d54bd 0x719af6 0x6f13a0 0x6ecd27 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 456.54<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,87,45080<br />Modded: True<br />SystemInfo: Mac OS X Versão 10.15.7 (Compilação 19H2) GPU: AMD Radeon Pro 455 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x10bb4a000,'The Sims 4' 0x7fff6a97a000,'libsystem_pthread.dylib' 0x7fff6a97a000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
