If you move the actual Sims 4 files (found under Applications), the game will not start and you will have to reinstall. The only Sims 4 folder you should move is the one found under Documents. Do not move the Electronic Arts folder, just the Sims 4 folder.
Try uninstalling Origin and Sims 4 one more time. Make sure that all Origin files are trashed and clear before reinstalling. Here is how to find where they are located and make sure that no residual Origin files or Sims 4 file remain when you do your next install.
- Make sure you are in Finder then click Go in the menu bar. Hold down Alt and the hidden Library folder will show up. Click on the Library folder.
- You now need to check in the following folders for any Origin files and folders:
Application Support (Origin)
Caches (Origin, com.ea.Origin)
Preferences (com.ea.Origin.plist)
Saved Application state (com.ea.Origin.savedState)
After you've trashed them, empty the trash then restart your Mac. Then redownload and reinstall Origin.
Open a Finder window and click on your Macintosh HD in the left hand section under Devices (if it's not there click on Finder in the menu bar then Preferences. Select the Sidebar tab and make sure Hard Disks is ticked under Devices), open Library, then delete the Origin folder.
Open Disk Utility and Repair Permissions - Applications > Utilities > Disk Utility
Then restart, then redownload Origin and try. Make sure you don't have anything else open.
It works (for) now! Thank you so much for your help!!
this is happening to me right now! how did you fix this error?
