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cathyctk's avatar
cathyctk
3 years ago
Solved

Game crashing after 1.97.42 patch

Hi, i have recently updated to ventura 13.3.1 and I am using the MacBook pro 2020 with 256 GB I am facing crashes everytime I open sims now  Apple generated the report for me but I don't know how...
mac
  • Bluebellflora's avatar
    Bluebellflora
    3 years ago
    @zonkyponky

    Thanks. You need to try a clean game by moving or renaming the Sims 4 folder. You have Mods in your game that may be causing the issue.
Bluebellflora's avatar
Bluebellflora
Hero+
3 years ago
@zonkyponky

Can you also please post the contents from the lastcrash file created when it last crashed.
zonkyponky's avatar
zonkyponky
3 years ago
@Bluebellflora Yep, it was:

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>cd77f642e194685c644daf44</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2023-04-30 00:04:03</createtime><buildsignature>Local.Unknown.Unknown.1.97.62.1220-1.300.000.158.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x4c21bc</categoryid><stack> 0x4c21bc 0x463b8 0x46100 0x4cec38 0x4db904 0x483d9c 0x485138 0x484844 0x2015a8 0x20cf00 0x20c31c 0x208798 0x207f70 0x87ce4 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 303.38<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,116,52122<br />Modded: True<br />SystemInfo: Mac OS X Version 13.3.1 (Build 22E261) GPU: Apple M2 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br />(baseaddr) 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x15a344000,'Simulation.dylib' 0x158dd8000,'libpython370.dylib' 0x158dd8000,'libpython370.dylib' 0x158dd8000,'libpython370.dylib' 0x158dd8000,'libpython370.dylib' 0x158dd8000,'libpython370.dylib' 0x158dd8000,'libpython370.dylib'(/baseaddr)</contextdata></report>
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @zonkyponky

    Thanks. You need to try a clean game by moving or renaming the Sims 4 folder. You have Mods in your game that may be causing the issue.
  • cgtalrr4kdrn's avatar
    cgtalrr4kdrn
    2 years ago

    Hi, I've tried all of the above and am still having crashes (tried new copy of game, origin reset tool and 50/50)

    Here is my crash report:

    <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>72b7d669ff13e06f653b6da1</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2023-10-27 10:17:35</createtime><buildsignature>Local.Unknown.Unknown.1.101.290.1230-1.200.000.607.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x4d954c</categoryid><stack> 0x4d954c 0x4a2a8 0x49ff0 0x4e5fc8 0x4f2c94 0x49a6ec 0x49ba88 0x49b194 0x20fae4 0x21b43c 0x21a858 0x216cd4 0x2164ac 0x8d8f0 0x107d48 0x107080 0xa1ee8 0x9f1a8 0xa2d0c 0x106ae4 0x108070 0x00 0x00 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 7079.28<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Game Sub-state: 0x1020b807<br />LoadingScreenActiveFlag: 0<br />Origin Version: 10,5,124,53512<br />Modded: True<br />SystemInfo: Mac OS X Version 14.1 (Build 23B74) GPU: Apple M1 macOS Metal driver 0.0.0.0<br />Architecture: arm64<br />(baseaddr) 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x284dd8000,'Simulation.dylib' 0x177ac8000,'libpython370.dylib' 0x177ac8000,'libpython370.dylib' 0x177ac8000,'libpython370.dylib' 0x177ac8000,'libpython370.dylib' 0x177ac8000,'libpython370.dylib' 0x177ac8000,'libpython370.dylib'(/baseaddr)</contextdata></report>

    I know it is modded - this is only BE and MCC along with trusted CC creators (CAS and build mode only). Can anybody please point me in the right direction? This has only been happening since downloading horse ranch, big regrets

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @cgtalrr4kdrn

    Whether the creators are trusted or not is irrelevant. Does it happen in a clean game? A clean game is moving or renaming the current Sims 4 folder so the game creates a new one. Do not move any of your current Sims 4 folder contents into the new one but enable vsync in the in-game options. Start a new save and play for a while. Is it crashing?

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