Forum Discussion

nhancock1984's avatar
2 years ago
Solved

Game progress lost

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.105.345.1220 What...
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago

    @nhancock1984 

    Thanks. What is the Program files folder? The game won't load any data from that location. If your saves are in a saves folder in that Sims 4 folder you need to move them to the saves folder in the Documents > Electronic Arts > The Sims 4 folder.