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karen_thomson99's avatar
karen_thomson99
Newcomer
6 days ago

Game won’t launch

Help !!! I have tried uninstalling and reinstalling both the game and ea .. I updated all of my mods , created a new sims 4 folder and still nothing ..

It’s weird though like I’ll remove that specific item and then another one will appear and I’ll continuously delete the one they tell me to and then move onto another one and so forth and then eventually it’ll just say that the game itself isn’t working like in the first photo .. either way, I’ll delete a bunch of cc’s and it’ll bring me back to the fact that the game is not working

custom content (cc)
ea app
launching
mods

1 Reply

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 days ago

    karen_thomson99​ 

    Is your game installed on an external drive?

    Have you moved your EA/TS4 folder to an external drive and created a symlink in Documents (if you don't know what I'm referring to the answer will most probably be no)?

    Can you follow these instructions to start with a new TS4 folder. Do not move any of your existing user data into the newly created folder, no saves, no Mods, nothing.  Then download a fresh copy of one piece of CC or Mod from the creator's website and place it in the Mods folder and launch the game. What happens?

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