Forum Discussion

everlastingjk's avatar
everlastingjk
Rising Novice
6 days ago
Solved

Game won't load past the saves

Hii, I'm having trouble to run the game ever since the 25th anniversary update, today I opened it with hopes of it working because of the new update but it's still with the same problem, I choose any saved game to play and I choose the household but I can't actually play it, it just stays in the world with no option to do anything else, same with the gallery.

If anyone knows how to fix it please help me! The attatched screenshots are in case I didn't explain myself great!

(Btw I know it's not a mod/cc problem)

  • Hi there,
    That's very unfortuned. This would make me freak out aswell.

    What have you tried to slove the problem on your own already?

    You can try repair your game like this:
    1.) If you haven't already tried, you can go into your Dokuments > Electronic Arts 
    You should see your Sims 4 folder. You can rename this folder to " Sims 4 old" or whatever you like. This will be your backup for all your saves and mods etc. (EA or The Sims will generate a new folder for you named "Sims 4" later) You can also copy it and save it somewhere save so things wont get lost.

    2.) Now you can savely go to your EA App and click the option to: "repair game" (BUT ONLY if you renamed the folder or saved it somewhere save!)

    3.) Now. Try to run the game, and see if it looks normal for you now. In this stepp all your Sims should be gone but don't worry, nothing will be lost since we renamed or saved your older sim folder somewhere else.


    If your game looks normal to you now, you can exit the game (you dont have to save).

    4.) You can now copy from the renamed folder to the new folder: saves, tray, screenshots, recorded videos, music

     

    you can also read following steps here: https://www.patreon.com/posts/60354063 and here https://www.patreon.com/posts/60349367


    I hope this will help. If not. Let me know 😇 Good Luck!

6 Replies

  • everlastingjk's avatar
    everlastingjk
    Rising Novice
    4 days ago

    Thank youu!!! this helped me a lot and I've finally got to play😊😇

  • everlastingjk's avatar
    everlastingjk
    Rising Novice
    4 days ago

    It took a long time but I did it, thank you soooo much, the game worked just fine!😊😊

  • everlastingjk's avatar
    everlastingjk
    Rising Novice
    6 days ago

    Thank you!! I'm going to try it out, Il'l let you know if it worked for me😊

  • xmayuux's avatar
    xmayuux
    New Traveler
    6 days ago

    Hi there,
    That's very unfortuned. This would make me freak out aswell.

    What have you tried to slove the problem on your own already?

    You can try repair your game like this:
    1.) If you haven't already tried, you can go into your Dokuments > Electronic Arts 
    You should see your Sims 4 folder. You can rename this folder to " Sims 4 old" or whatever you like. This will be your backup for all your saves and mods etc. (EA or The Sims will generate a new folder for you named "Sims 4" later) You can also copy it and save it somewhere save so things wont get lost.

    2.) Now you can savely go to your EA App and click the option to: "repair game" (BUT ONLY if you renamed the folder or saved it somewhere save!)

    3.) Now. Try to run the game, and see if it looks normal for you now. In this stepp all your Sims should be gone but don't worry, nothing will be lost since we renamed or saved your older sim folder somewhere else.


    If your game looks normal to you now, you can exit the game (you dont have to save).

    4.) You can now copy from the renamed folder to the new folder: saves, tray, screenshots, recorded videos, music

     

    you can also read following steps here: https://www.patreon.com/posts/60354063 and here https://www.patreon.com/posts/60349367


    I hope this will help. If not. Let me know 😇 Good Luck!

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!7,928 PostsLatest Activity: 52 minutes ago