Forum Discussion

paigerilie's avatar
paigerilie
Seasoned Newcomer
10 days ago

I can't install any custom content PLEASE

I have been struggling with this for about a year now. At some point, my Documents folder somehow made it into the cloud. I redownloaded it from the cloud along with everything in it, but it's been weird ever since. No matter what I do, including repairing the game, the files from my saves, cc, and all of that are disconnected from the game. I could go to my Documents folder, then to the Sims, and then to mods and see my files, but the files won't show up in my game. After a lot of research, trial, and error, I ended up uninstalling the Sims 4 and deleting all of the related files, including the Sims 4 file from my Electronic Arts folder. I've reinstalled it now, and there is no Sims 4 to be found in my Electronic Arts folder or anywhere, for that matter. I can open and play the game from Finder. I just see the game file and cannot access anything else. When I first downloaded The Sims 4, it was on Origin. I don't know if this has anything to do with it, but I just want MCCC and UI Cheats back please!!!!!!! (my other cc would be nice too)

4 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 days ago

    paigerilie​ 

    The game installation is irrelevant and has no effect on the Electronic Arts > The Sims 4 folder, uninstalling and reinstalling is not going to fix your problem.

    Please do a Terminal search for the Mods folder. Open Terminal (Applications > Utilities) and copy and paste the following command then hit enter/return:

    find ~ -type d -name "*Mods*" 2>/dev/null

     It will take a while. Once the command prompt reappears it has finished the search. Copy and paste the results here please.

  • paigerilie's avatar
    paigerilie
    Seasoned Newcomer
    7 days ago

    This folder is located at Documents > Electronic Arts. Even after uninstalling and deleting files, and reinstalling, the folders are still not there after reopening the game. 

  • paigerilie​ 

    Origin/EA App is irrelevant when it comes to the user data folder. The user data folder is the Sims 4 folder located in Documents > Electronic Arts. The game will only load from this location, nowhere else. If there is no Electronic Arts > The Sims 4 folder in Documents the game will simply create a new one when launched. What is the exact location of that Electronic Arts folder in your screenshot?

  • Hello. Maybe you didn’t reach the right folder ? Because of the origin-eaapp switch ?

    Did you try to reach the game folder from your eaapp (on the game option "Manage", open the folder) ?