EA StaffHi @yokotoby,
Thanks for sharing that error code, that's very useful! Actually, that error doesn't seem to be related to Origin not downloading the game properly. Indeed, some PC players are also reporting it. Please, take a look to this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Error-102-122-Patch-1-36-edition/td-p/6413620
-Mai
I don't have that icon in my Finder folder. I do have an EA folder under Documents but nothing to run from there. Probably because I don't have a disc? But either way it sounds like I'll just have to wait until there is a fix. Thank you both for your help!
Hmmm, so in your Applications folder there is no Sims 4 app? That would indicate that you don't have it installed on your Mac, not even the base game. The Documents > Electronic Arts > The Sims 4 folder is your user data where Saves, CC/Mods, cache and all user settings are stored. You can move or rename this folder to a different location and the game will generate a new one when it is launched. It's the primary troubleshooting step if the game will not launch.
Even though we have to use Origin to play the game, there should still be a game icon in your Applications folder as that is where all software is installed to by default.
