Did you download the correct patch for the digital download? It's Region 17. And you definitely went into the hidden lIbrary folder and deleted all the files listed?
The patch I used was: To-9355-1.67.2.024017. And yes, I followed the instructions from your link to the letter.
Ugh. Can you re-download and install the patch again? Completely uninstalling again and reinstalling can sometimes fix it but it's such a hassle. Do you have World Adventures? If so try installing that and seeing if it works. In fact, try any EP/SP apart from Late Night, Ambitions, Fast Lane and Outdoor Living.
I used to have 4 of the expansions, but I was stupid to not register them, and the discs are toast. I'm not really keen on re-purchasing all fo the expansions again at $20/each. So frustrating. World Adventures was the one I used the most.
I will DL/reinstall the patch yet again. If it doesn't work, I'll uninstall/reinstall the game and snip the relevant files in the libraries and preferences. I'll post an addendum if the superpatch reinstall doesn't fix the issue.
Okay, reinstalling the superpatch worked. I must have installed the US version and not the digital version. Thanks ever so much. You are awesome! 🙂
That's great news! Yes, you must install the digital version , not the regional disc one.
EA StaffThanks @Bluebellflora, and hi @hexhandy,
I'm glad to read you could make the base game work.
To answer you about those 4 expansion packs - unfortunately, if you don't have your game codes, nor your discs, and you never registered your games in Origin or thesims3.com, it's a difficult situation, as you don't have a proof of purchase.
If you have a receipt of the purchase of those games, I would suggest to contact our advisors and explain the situation to them, but I cannot guarantee they will be able to help. There's no harm in trying. 😉
Good luck,
-Mai
