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jossvensson's avatar
jossvensson
5 months ago
Solved

Lost All Saved Games and Gallery Households After Latest Sims 4 Update – Help!

After my latest update — 25.09.24 — of The Sims 4 on PC (Mac) via the EA app, all of my saved games are gone, and it’s as if I’ve never played before. I’ve done many updates in the past without any i...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 months ago

    @jossvensson 

    Please open Terminal (Applications > Utilities) and copy and paste the following command then hit Enter/Return:

    find ~ -type f -name "*Slot_*" 2>/dev/null

    After a little while it will return the results of the search. You'll know when it's finished searching because the command prompt will reappear. Please copy and paste the results in a post here.

    If you're not getting any results from that search, and you've let it run for a good 10 minutes or so, try this one:

    find / -type f -name "*Slot_*" 2>/dev/null

    If you don't get any results from that it means you've managed to inadvertently wipe all your save games. This would have been user error, the game and EA App/Origin would not have done this.

jossvensson's avatar
jossvensson
5 months ago
@Bluebellflora I don't know where to find Terminal, is it in the game or on my PC? I'm so lost when it comes to this – can you guide me more specific?
Bluebellflora's avatar
Bluebellflora
Hero+
5 months ago
@jossvensson

The file path is in my previous post - Applications > Utilities. Are you definitely on a Mac and not a Windows PC?

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