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abbimadson's avatar
abbimadson
2 years ago

MacBook Pro 2020 freezing and I can't see sim houses/places when visiting

I just got a new MacBook Pro 2020 and I since playing on it, I've had my sims 4 game freeze many times. I have to go out of it and back in and then it'll freeze again 2 minutes later. And now wheneve...
mac
abbimadson's avatar
abbimadson
2 years ago

Hi, about 15-20 min ☹️

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

@abbimadson

Could you post a screenshot of your in-game options?

Did you buy the Mac brand new, i.e. it's old stock but never been used, or is it a refurbished model?

Which version of macOS are you running?

  • abbimadson's avatar
    abbimadson
    2 years ago

    Hi! I attached the screen shot of my game options.

    I am running macOS 13.4

    This is a refurbished computer - although it works great if i'm not playing sims

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 years ago
      @abbimadson

      Thanks! Enable vsync and change to windowed mode. What happens?

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