Forum Discussion

pugglelover7's avatar
pugglelover7
5 years ago
Solved

Macbook Pro Save File Not Loading

I recently moved my save file due to tech problems with my laptop and I thought I had to get it re-imaged for school. Now there is not a save file on my game even though its still on my laptop as I can see my screenshots. It opens like a completely new game with no households or builds. How can I put my original save file back? I have tried moving stuff around but I am not good with tech so I have no idea what I'm doing. 

mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago
    @pugglelover7

    That's the problem. They need to be in Documents > Electronic Arts > The Sims 4 > saves to load. Move them there and they should load.

10 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @pugglelover7 

    Please could you click on the save file once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of the save file here.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @pugglelover7 

    I was asking for you to confirm the file path 🙂 Let's try a more detailed search. 

    Please open Terminal and copy and paste the following command then hit Enter/Return:

    find ~ -type d -name "*saves*" 2>/dev/null

    After a little while it will return the results of the search. Please copy and paste the results in a post here.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @pugglelover7

    Hmm, that's an odd result. There should be a User account name between Users and Documents. Is that all that came out of the Terminal search?

    Please copy and paste all the returned results from the Terminal search here. You can take out the name of your user account and just replace it with User.
  • pugglelover7's avatar
    pugglelover7
    5 years ago

    /Users/user/Desktop/Electronic Arts copy/The Sims 4/saves

    /Users/user/Library/Application Support/minecraft/saves

    /Users/user/Library/Mobile Documents/com~apple~CloudDocs/.Trash/Electronic Arts NO SAVE/The Sims 4/saves

    /Users/user/Documents/Electronic Arts/The Sims 4/saves

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @pugglelover7

    That's the problem. They need to be in Documents > Electronic Arts > The Sims 4 > saves to load. Move them there and they should load.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,189 PostsLatest Activity: 3 days ago

Community Highlights