Most recent game created will not load

I will create a new family, and play for a few hours. I will save before I exit out of the game or even go to the main menu, and that whole game will be lost. I will try to repair, but it still never shows up again causing me to start all over. I have tried to uninstall and re-install the software, and still doesn't work. This has been an issue since I moved to the EA game launcher instead of origin. Does anyone know how to fix this or has anyone else experienced similar issues?