Forum Discussion

WhiteLinen16's avatar
WhiteLinen16
6 years ago
Solved

"Origin" Can't be opened because Apple cannot check it for Malicious Software

@answerhq @Bluebellflora  Hi I finished playing Sims 4 at night and then the next day when I went to play it again "Origin" wouldn't load up, So I ( think ) I have deleted it and I have tried to Dow...
mac
  • MaxisJoe's avatar
    MaxisJoe
    6 years ago
    General Note - The Origin client appears to have been updated to address the Signing and Notarization issues that were causing this Gatekeeper quarantine. You should now (on first launch) see a message from Finder that indicates it's an app that has been downloaded from the Internet and verifying that you want to run it. All you have to do is click the "Open" button. You should not see the message again unless you download a completely fresh copy of the Origin client (Origin self-updates should not re-trigger the warning).

    Happy Simming!
corgiwaffel's avatar
corgiwaffel
6 years ago

so I bought the sims 4 yesterday cause it was 80 % off and I couldn't wait to play it but now I can't play it because I can't log into the origin website and I can't even get the application to start. on the origin website it says my log in failed, i tried to register again but it wouldn't let me either, but when I use my phone to log in it lets me so wtf??. when I download the origin application it also says that the software needs to be updated cause my Mac doesn't support it and it needs to check for malicious files or whatever. I've tried resetting the app, deleting and redownloading it but nothing is working.i already tried costumer support but its whack and didn't help at all. also maybe my apple Os has something to do with it but I have the latest version ? sooo.. its Catalina 10.15 btw. pls lmk if there's anything y'all can do to help

  • Belgorad's avatar
    Belgorad
    Hero+
    6 years ago

    @corgiwaffel 

    I went ahead and moved your post ti the sims 4 forum.

  • dzm06's avatar
    dzm06
    6 years ago
    @corgiwaffel Right-click (or Ctrl-click) on the Orign app and select Open. That SHOULD get you into the Origin client. Not sure if that'll help with your login problems though. Good luck.