I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
I can't play with the packs I paid for. When I open up the game, I don't see any of them, and when I go to look at the marketplace, it says that all of them are deactivated. I can't seem to find out why this is happening, and I have made sure that I have them downloaded. I have tried to repair it as well. I'm just lost on what I can do to fix this.
sophysims
I deleted the "Options.ini" and "UserSetting.ini" in the EA folder (Documents > Electronic Arts > Sims 4 folder) before loading up the game, and it seemed to fix my issue. I will link the posts I found that shared this information. Bluebellflora and Tremayne4260 recommended this, and it worked for me. Hopefully, it also works for you.
I think the way those files work are a "save" of the preferences you had before, but your game is being buggy and not loading the files properly – by deleting that "save-state" it will refresh it to like factory settings. But to be fair I did a lot of troubleshooting beforehand too (using bluebellflora's post and the standard uninstall and reinstall - because recently I also had this issue).
Wishing you luck in this fix though!
sources:
This worked for me, thanks so much !!
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