I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
I can't play with the packs I paid for. When I open up the game, I don't see any of them, and when I go to look at the marketplace, it says that all of them are deactivated. I can't seem to find out why this is happening, and I have made sure that I have them downloaded. I have tried to repair it as well. I'm just lost on what I can do to fix this.
I have tried troubleshooting every way I know how, but it still won't load the new packs I bought:
- reloading the game
- repairing the game in the EA app launcher (with the game closed)
- uninstalling the entire game then reinstalling the game
- restarting my computer and doing all the steps above
It won't register the new packs I bought after so much troubleshooting, and I genuinely don't know how to fix this. It keeps telling me the "installation complete" for all the packs... But then does not load the new ones I bought (the fairy and royalty expansion packs). I don't use mods or cc, I play almost exclusively with just the base game and the packs.
Any advice or other methods would be gladly appreciated :)
Hello zizyl, im looking how to solve the same thing on my game, i bouht an extnsion pack yesterday and yet is not working at all. I ve tryed everything u said and still the same. If u know any solution pls let me know.
thanks and good luckI deleted the "Options.ini" and "UserSetting.ini" in the EA folder (Documents > Electronic Arts > Sims 4 folder) before loading up the game, and it seemed to fix my issue. I will link the posts I found that shared this information. Bluebellflora and Tremayne4260 recommended this, and it worked for me. Hopefully, it also works for you.
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- EA_Cade2 months ago
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