My sim goes through the motion of paying the bills, but the money never detracts and the power does not come back on. I've tried all adults in the house and have attempted to pay from the mailbox, phone, and computer from off the lot.
If you use mods/cc,try moving the whole mods folder to another place, delete the localthumbcache.package and then test to see if the issue remains without mods/cc there.
Unfortunately did not fix the issue :/
Are you receiving a positive bill like what is posted in this thread?
https://forums.ea.com/idea/the-sims-4-bug-reports-en/household-receives-positive-bill-they-cant-pay wrong-math/4943342
