Please open Terminal and copy and paste the following command then hit Enter/Return:
find ~ -type d -name "*The Sims 4*" 2>/dev/null
After a little while it will return the results of the search. Please copy and paste the results in a post here.
/Users/my name/Applications/The Sims 4 Packs
/Users/my name/Applications/The Sims 4.app
/Users/my name/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app
/Users/my name/Documents/Electronic Arts/The Sims 4
but i checked all these locations and it still isn't there :-(
also, i forgot to mention that my documents folder itself doesn't open properly, but idk why :-(
When I click on documents, nothing happens and thr folder itself doesn’t open, and when I go to icloud and click documents from there, it opens to an empty documents folder so i’m really confused ):
