Re: [FIXED] Problems playing Sims 4 on the 16" MacBook Pro

I changed the display setting so many time like resolution (It makes the game crash), Quality (change to be low that's not work at all), laptop mode (it's the same) and Window mode (It also makes the game crash)

I adjust the settings in the game to turn off retina display already. Sadly, however, it seems that this doesn't help about this problem.

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Bluebellflora
Hero+
6 years ago
@blueberryga

☹️ Does enabling Vertical Sync do anything?

Another thing to try is to disable iCloud Drive in System Preferences. This has helped with crashing issues on the 16" MBP but not sure if it would help with these graphical problems, anything is worth trying that has worked for others though in my book.

Does it happen if you move your Sims 4 folder to the desktop and play with a new one? Try a new clean game and build on the same lot to see if you can emulate it.
blueberryga
6 years ago
@Bluebellflora I just try to disable iCloud Drive in System Preferences and move The Sims 4 folder to the desktop. and open Vertical Sync and It's seem ok now! Thank you for your help.

If I have any problem after that I will tell you in this post.
thanks again
Bluebellflora
Hero+
6 years ago
@blueberryga

Great! If you figure out which one specifically helped please let us know, always good for others looking for troubleshooting advice 🙂
blueberryga
6 years ago
I try to enable iCloud Drive to test the game and disable V-sync and game can run normally (about V-sync I think "enable" is better, and graphic should run into medium or higher but it can't compare to enable Retina display)
Then I enable Retina display again, it's not work at all (I try so many time). the display zoom out and I can't control anything until it reverts to previous setting (This is real full display I see)
I think move the game file is the solution of this problem.
But, I think next patch will solve the problem for Retina display (I need a better graphic) and resolution that more fit to my display.