Re: Sim4 does not launch "update" required
Thank you - I have tried both repairing and uninstalling and reinstalling Origin, but still no success :[
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@AntaresM Try a Super Repair, as described here:
You may get an error after doing it the first time. If so, run the Origin reset tool, restart your computer, and try again. Sometimes it takes a couple tries to get the repair to run, but it should run.
If you have the same issue, try putting Origin in offline mode. You might be able to play that way for now. Then when the next update comes, whenever that happens to be, perhaps the update will go through.
The only other option I can think of is uninstalling and reinstalling the entire game. That might be easier if you have fast internet, or it might be worth the effort if you like using the Gallery, but it would be annoying for a lot of people, so playing offline could be a temporary solution.
If you do uninstall, be sure to back up the Sims 4 folder in Documents\Electronic Arts first. This folder contains your saves, saved households and builds, mods and custom content, etc. It shouldn't get deleted when you uninstall, but that does happen sometimes.
thank you puzzlezaddict, I eventually had to uninstall and reinstall Sims4 and that actually got rid of the problem. Thank you for your helpful suggestions!
