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Thanks. Where is the game installed to? Presumably the system Applications folder or an external drive?
Can you also screenshot the contents of your saves folder?
Yeah it's just in the applications folder, no external or cloud.
Sure, I've attached a screenshot of my saves folder.
I had mentioned in my original post that I created a new sim just to see if it would load any previous households but I have since deleted that save file since none of my old files were pulled up. I have also attached a screenshot of that new save file in my trash folder in case it is somehow helpful.
I don't know if this matters but while the game was updating, I was cleaning up my desktop and probably emptied my trash at some point.
I'm happy to provide any additional screenshots if needed!
- Bluebellflora6 years agoHero+@salamoore
To clarify, is your game installed in your User Applications folder or the Macintosh HD Applications folder? If it was in your User Applications folder it should have shown up in the Terminal search. I'm asking because if for some reason it missed that then it may be missing another Sims 4 folder that is in another location on your Mac, although a Spotlight search should have picked that up (the Electronic Arts folder is hidden from a Spotlight search IF it is in the Documents folder. A search in Terminal looks everywhere in the User account including hidden folders).- 6 years ago
Ah gotcha, it is installed in my Macintosh HD Applications folder, not the user folder.
I took a look at the user folder just to see and it looks like there is also a Sims 4 folder in the user Documents folder, but the Applications folder is empty along with the save folder.
- Bluebellflora6 years agoHero+
Ok, let's do one more search in Terminal for specific saves:
find / -type f -name "*.save*" 2>/dev/null
If that doesn't yield any good results then maybe look in any backups you have? Have you used any 3rd party apps to clear out files on your Mac?
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