Sept 24 update - crashing prior to main menu or exiting cas
Since carrying out the update, I have had the game do 2 things to me: when trying to load into the game it won't reach the main menu and will crash just prior, or it will load but if I go into cas (doesn't matter if it's via playing a family, household manager or creating a new save) the second im out of cas it crashes.
I have moved my sims 4 folder to my desktop, so there is no mods, cc, tray or save files currently on the game im trying to load into, everything is completely vanilla. I have repaired the game multiple times. Uninstalled and reinstalled my sims game, repaired the ea app & restarted my game.
If I still had any mods or cc I'd understand this crash but I have it completely vanilla and still faulting, at a loss now.
Did you move any of the files or folders from the old Sims 4 folder into the new Sims 4 folder immediately after launching and quitting the game to generate the new Sims 4 folder?
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162