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TazzaVM's avatar
TazzaVM
Rising Rookie
5 months ago
Solved

Sept 24 update - crashing prior to main menu or exiting cas

Since carrying out the update, I have had the game do 2 things to me: when trying to load into the game it won't reach the main menu and will crash just prior, or it will load but if I go into cas (doesn't matter if it's via playing a family, household manager or creating a new save) the second im out of cas it crashes.

I have moved my sims 4 folder to my desktop, so there is no mods, cc, tray or save files currently on the game im trying to load into, everything is completely vanilla. I have repaired the game multiple times. Uninstalled and reinstalled my sims game, repaired the ea app & restarted my game.

If I still had any mods or cc I'd understand this crash but I have it completely vanilla and still faulting, at a loss now.

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