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Bellababy128's avatar
Bellababy128
9 years ago

Sims 4 crash after latest patch

I recently updated the sims 4 to the newest patch and bought the Toddler expansion pack. Since then my Sims 4 keeps 'beach balling' AKA freezing. It will not react and the only thing that'll work is forcefully closing it. I've tried deleting origin and reinstalling, restarting my mac in the safe mode, downsizing the lot & deleting my family's inventory. Through the latter I got 5 extra seconds of play time before the Sims crashed again. The crashing is getting worse as well, 3 days ago I could play half an hour before it crashed and now I can barely get 5 seconds in (can't move my cursor) before it freezes/beachballs. I've also switched to windowed mode and the lowest graphic settings, but nothing will help.

mac

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  • Bellababy128's avatar
    Bellababy128
    9 years ago

    @Bluebellflora so I moved the files, restarted the game a couple of times and it worked! I could play for about 10 minutes before it crashed. I do think my saves somehow became corrupted when I bought Toddler Pack and updated the patch. The game from before that seems to be working fine, although I can not go back to my July saves, only those from January.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @Bellababy128

    Almost there! Can you right click on the game in your Origin Games Library and choose to repair it? That should fix any errors in the installation. May be an idea to back up your saves regularly in case this happens again 🙂 Do you have Time Machine set up? If so can you go back to a previous save using it?

  • Bellababy128's avatar
    Bellababy128
    9 years ago

    @Bluebellflora alright so I repaired, and opened the game but somehow it saved the newest game I made today (I uploaded my household and lot to my library and put it into my new game) and only opens that. Which is weird because that version.2 , I can not open version.3 . It's not a problem if I can't play that anymore because I only really cared about this household, but I'd really like to save some families and put them back into this new game

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