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AthenaApollos's avatar
AthenaApollos
9 years ago
Solved

Sims 4 Crashes Upon Launch (Black Screen)

I have a Late 2013 MacBook Pro with Retina and every add-on except Vampires. I am fully updated with the latest patch. My Sims 4 games worked fine until yesterday. Now, I get a black screen whenever ...
mac
  • tessie1903's avatar
    tessie1903
    8 years ago

    yes and it didn't work but i disabled origin in game and the game no longer crashes.

abking828's avatar
abking828
6 years ago

I have done EVERY SINGLE suggestion on this thread and nothing has changed. It still loads black every single time. I have a fresh install, no custom content, and origin is disabled in game. Moved files, cleared cache, you name it. Any new suggestions?

  • abking828's avatar
    abking828
    6 years ago

    Update on my black screen loading...I tried to think outside the suggestions and I FIXED IT! Yay! I opened the documents > EA > Sims folder then went to the options text file. I looked for the fullscreen mode and changed it to off. (It will originally say "1" for "on". Change it to "0" to turn it off. It loaded perfect after that! 

    • Dotato's avatar
      Dotato
      6 years ago

      How do you go to options text file?

    • Dotato's avatar
      Dotato
      6 years ago
      @abking828 How did you go to options text file. I’m having the same problems and tried so many things 😷
    • SonicProof336's avatar
      SonicProof336
      6 years ago
      @abking828 How'd you get into the Options.ini file? I'm using a MacBook Pro and I can't get into it.
      • Dotato's avatar
        Dotato
        6 years ago
        @SonicProof336 I tried on my iMac and and I went to the options file in the sims 4 file

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