Forum Discussion

9 years ago

Solved

Sims 4 Crashes Upon Launch (Black Screen)

I have a Late 2013 MacBook Pro with Retina and every add-on except Vampires. I am fully updated with the latest patch. My Sims 4 games worked fine until yesterday. Now, I get a black screen whenever ...

mac

tessie1903
8 years ago
yes and it didn't work but i disabled origin in game and the game no longer crashes.

abking828

6 years ago

I have done EVERY SINGLE suggestion on this thread and nothing has changed. It still loads black every single time. I have a fresh install, no custom content, and origin is disabled in game. Moved files, cleared cache, you name it. Any new suggestions?

abking828

6 years ago

Update on my black screen loading...I tried to think outside the suggestions and I FIXED IT! Yay! I opened the documents > EA > Sims folder then went to the options text file. I looked for the fullscreen mode and changed it to off. (It will originally say "1" for "on". Change it to "0" to turn it off. It loaded perfect after that!

Dotato
6 years ago
How do you go to options text file?
Dotato
6 years ago
@abking828 How did you go to options text file. I’m having the same problems and tried so many things 😷
SonicProof336
6 years ago
@abking828 How'd you get into the Options.ini file? I'm using a MacBook Pro and I can't get into it.
- Dotato
  6 years ago
  @SonicProof336 I tried on my iMac and and I went to the options file in the sims 4 file
- Bluebellflora
  Hero+
  6 years ago
  @SonicProof336
  
  Open it with TextEdit.
TashaJan
6 years ago
@abking828 hey where do u find the options text file, I've got to the sims 4 file but I can't see an options text tab
smeger1
5 years ago
@abking828 Thank you so much for sharing!! It worked for me!! 🙂
RRosieee
3 years ago
@abking828 This worked! Thank you so much <3