Forum Discussion

extomatom's avatar
extomatom
Seasoned Novice
3 years ago
Solved

Sims 4 high school years

Every time I load up sims 4 high school years, it says that I need to download it to play it, but I've already installed it. The only way I could play was if I repaired all the games and clicked the little play button in high school years, but I don't want to keep doing that. How do I fix this? 

  • @extomatom

    Thanks, everything looks fine with the installation.How much internal storage do you have left on your Mac? About This Mac > Storage tab.

    Make sure Origin is closed then open the Sims 4 Packs folder (same location as the base game is installed) and trash the EP12 folder.

    Next, download and run the Origin reset tool - https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/

    Then open Origin, click on the game in your games library, find the HS pack in the Expansions and click download. This will re-download the pack and hopefully fix it.

15 Replies

  • extomatom's avatar
    extomatom
    Seasoned Novice
    3 years ago

    this is what followed

    /System/Volumes/Data/Library/Application Support/Origin/LocalContent/The Sims 4

    /System/Volumes/Data/Users/chynalove/Applications/The Sims 4 Packs

    /System/Volumes/Data/Users/chynalove/Applications/The Sims 4.app

    /System/Volumes/Data/Users/chynalove/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app

    /Users/chynalove/Applications/The Sims 4 Packs

    /Users/chynalove/Applications/The Sims 4.app

    /Users/chynalove/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app

    chynalove@Chynas-MBP ~ % 

     

     

     

  • extomatom's avatar
    extomatom
    Seasoned Novice
    3 years ago

    oops I did find it in my application folder

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @extomatom

    Thanks, everything looks fine with the installation.How much internal storage do you have left on your Mac? About This Mac > Storage tab.

    Make sure Origin is closed then open the Sims 4 Packs folder (same location as the base game is installed) and trash the EP12 folder.

    Next, download and run the Origin reset tool - https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/

    Then open Origin, click on the game in your games library, find the HS pack in the Expansions and click download. This will re-download the pack and hopefully fix it.