Forum Discussion

demirose1's avatar
3 years ago

Sims 4 won't play

Hi someone please help. I've recently brought a new MacBook Pro and I have switched over all my information from my old computer (MacBook Air) and now my sims won't play. I'm not sure how to fix this please help.

1 Reply

  • @demirose1

    Origin/Sims 4 doesn't have full permission to access the locations it needs to properly load. When presented with a pop-up dialog box asking for permission during the migration or installation of the game you must always allow access. Unfortunately Migration Assistant doesn't always pick up on permissions which is why I always avoid using it like the plague, that and restoring from a Time Machine backup.

    System Preferences > Privacy & Security > Full Disk Access - make sure Origin is checked.

    System Preferences > Privacy & Security > Files & Folders - make sure the game has full access to the Documents folder.