I have a problem with Sims 4 Normally I can create a family and save it and play like I left it. If I create a new game and save it, it doesn't get saved anymore. I have tried to delete and restart the game but nothing works. I have no clue what to do and it is really weird cause I never had problems with Sims 4. Can anybody help me? 😠

I looked in the ICloud Drive, everything looked fine, I did like you wrote. My MacBook is kinda new so all the space is not used. I have used 37,71 GB out of 121,12 GB My sims still don’t save the games 😔

Hey @Janemor03 on what platform are you having this issue and where is it that you are saving your game to? Darko

@Janemor03 Can you please check your iCloud Drive settings - https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/Also please click on the Apple in top left menu bar then About This Mac then Storage. How much space is left on your Mac?

@Janemor03 Thanks 🙂 Could you please do a search on your Mac for the saves folder? Click on the magnifying glass icon in the top right corner of your desktop and search for saves. If you see results click on it to highlight it and then press the Command key, the file path to that location will pop up at the bottom of the result in the window.

Sims 4 wont save my games | EA Forums

13 Replies

EA_Darko
Community Manager
6 years ago
Hey @Janemor03 on what platform are you having this issue and where is it that you are saving your game to?

Darko
Janemor03
6 years ago
Well.... I play on my Macbook
Bluebellflora
Hero+
6 years ago
@Janemor03

Can you please check your iCloud Drive settings - https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/

Also please click on the Apple in top left menu bar then About This Mac then Storage. How much space is left on your Mac?
Janemor03
6 years ago
I looked in the ICloud Drive, everything looked fine, I did like you wrote.

My MacBook is kinda new so all the space is not used. I have used 37,71 GB out of 121,12 GB
My sims still don’t save the games 😔
Bluebellflora
Hero+
6 years ago
@Janemor03

Thanks 🙂 Could you please do a search on your Mac for the saves folder? Click on the magnifying glass icon in the top right corner of your desktop and search for saves. If you see results click on it to highlight it and then press the Command key, the file path to that location will pop up at the bottom of the result in the window.
Janemor03
6 years ago
🙂
Can you see here the photo? I found this file on the computer and I can’t open any of the files because it is blocked. I am not sure what you meant below but can you help me from here?
Bluebellflora
Hero+
6 years ago
@Janemor03

Your saves folder is right there, with the iCloud icon next to it. It looks like your Mac isn't currently syncing to iCloud properly, please go into System Preferences > iCloud and check.

For help taking screenshots - https://support.apple.com/en-gb/HT201361
Janemor03
6 years ago
Hi again

I tried and everything seems to be connected with each other, so I have no clue what the problem could be 😢
Bluebellflora
Hero+
6 years ago
@Janemor03

Please could you click on that saves folder once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of the folder here.
Janemor03
6 years ago
Can you see that I uploaded?