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jennc24's avatar
5 years ago

Sims 4 won't start on my mac!

My sims 4 for some reason will not start no matter what! Every time I try to play the game it goes to a black screen before crashing. I've tried restarting origin and my computer, repairing the game, updating it, creating a new sims 4 file, reinstalling the game, clearing origin cache and then clearing local cache, and so far nothing has worked!! I tried contacting EA support and while they were very helpful and nice, none of the solutions ended up working. This issue has been going on since May for me. Does anyone have any advice?

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