Forum Discussion

iheysel's avatar
iheysel
Seasoned Newcomer
4 months ago
Solved

Sleek Bathroom Kit not showing up in add-ons

Purchased the Sleek Bathroom Kit for my Mac but it's not showing up in downloads or add-ons. EA app has kit listed as if I haven't purchased it but I received a purchase confirmation email from EA. H...
downloads
ea app
kits
  • uoubkvd0ce2f's avatar
    uoubkvd0ce2f
    4 months ago

    So, I logged out of EA and then back in. When I logged back in, both packs showed up in my add-ons. Hope this helps!

    Cheers!

stephanie_wynne's avatar
stephanie_wynne
Seasoned Newcomer
4 months ago

I am experiencing the same issue! Paid for the Kit, went to download it, couldn't find it. So I figured the purchase must not have gone through, so I purchased it again. 🙃 I checked my email and I have two order confirmations now, but no Kit to download. I guess I'll dispute the charges. 

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,144 PostsLatest Activity: 8 hours ago

Community Highlights