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Fevrixr's avatar
Fevrixr
4 years ago

The sims 4 runs for a few minutes then crashes on Mac

I have been having issues with the sims 4 for months now!! These issues started in late February of 2022. Whenever I start to run the Sims 4 it will run for around 6 minutes then it crashes and leave...
mac
Fevrixr's avatar
Fevrixr
4 years ago

I do not see any. 

Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@Fevrixr

Hmm. Bit of a worry that it won't even play a completely clean game with a new TS4 folder. You didn't move over any of the contents of your existing TS4 folder such as saves?

At what exact point during the game process is it quitting? Before it gets to the main menu? After you try to load a save? In CAS? In build mode? Live mode? With a specific family? On a particular lot?

What is your computer setup? Do you play with your Mac on your lap? On a hard surface? Elevated? With an external display?
  • Fevrixr's avatar
    Fevrixr
    4 years ago

    Right now all my saves are out of my game. I haven't moved them back in the game yet. When the game crashes it docent really crash at like a specific point. It crashes about 5-7 minutes after I've pressed play from my origin games library. Most of the time its in CAS or in game. I've left the game on the home screen and it crashes too. Ive played with a few new and old saves that are on different lots and they still crash. Most of the time when I play my Mac is on my lap but I've also tried on a flat surface and it still crashes. 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      4 years ago
      @Fevrixr

      Sounds like it's protecting itself from overheating, especially if you are playing on your lap. Even on a hard surface and it can get too hot. MacBook Airs don't have enough cooling and low powered chips so the more the machine struggles to render and run the game, the hotter it will get. The OS will throttle the power to try and reduce the heat and potential damage but for a 5 year old Mac, it may be that the parts are already slightly damaged so the Mac is protecting itself and closing the game.

      You could try reducing all in-game settings to the lowest possible to see if that helps.

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