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The issue you're having is most probably related to your Mac's Intel graphics not being supported - http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Issues-playing-on-newer-post-2013-Macs/m-p/4935394#U4935394
Thanks for all the information. I looked at all of that to attempt the workaround and it worked fine for about 15 minutes up until I got that "exception raised" error in the middle of CAS and it quits no matter what option I select. I understand my Mac doesn't really support the game and I wish I knew that before I bought it--it's literally all advertised as working fine. This whole issue with graphics cards isn't common knowledge unless you dig deep--which doesn't happen until someone runs into a problem. Any word on when the error will be fixed? Seems like it's been going on for over a year and doesn't seem likely that it will be especially since EA is investing everything in Sims 4.
- Bluebellflora9 years agoHero+
No Intel graphics in Macs shipped since 2013 are supported so it's been 3 years now.
I absolutely agree that something should be stated in Origin about it not being compatible with Intel Iris graphics..........
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