Ideas

New Spectator

1 month ago

Status:

Fixed

Packs/Worlds showing as deactivated in-game/Not active after purchase

I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...

Seasoned Newcomer

12 days ago

I got in touch with EA support through chat and now its fixed.

They told me to open the game and when it gets to the loading screen go to "marketplace" and then to "my collections". Mine were all disabled randomly so i checked them all and the clicked the tick. After a while of the loading screen it will tell you to restart your game and viola it works again.

I do have a few glitches in my game that were not there yesterday though so I am repairing my game again to see if that fixes the problem.

I hope this helps you too!

LadyApathy

New Spectator

12 days ago

You absolute legend!! Thank you so much, I did just that and it fixed all my packs but two, but I just uninstalled them from steam again and re-installed and it's working now. THANK YOU.