I downloaded the For Rent pack and in my game files it says the pack is there but in CAS and in build mode etc it says I don't own it, I have repaired sims and the EA app but the issue is still not f...
Ideas
Lau9311 Please open Marketplace > My Collection and see whether AA is listed there. If it is, but it's deactivated, reenable it and restart your computer.
If AA is there but listed as not installed, please run a search for it on your computer. Open a File Explorer window, click This PC in the left panel, and enter EP20 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
If AA isn't listed at all, please make sure it's still listed as owned in the EA App now that it's disappeared from your game.
Thank you so, so much.
It was disabled from the Marketplace > My collections
It works now.
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