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arsenicmoons's avatar
arsenicmoons
Newcomer
7 months ago

Bought a pack but not even showing as owned

I bought Get to Work about 10/20 minutes ago and it has taken the money out of my bank but its not even showing as owned. It doesnt say anything and its still in my basket-do I need to unistall and then reinstall it?

downloads
ea app
expansion packs

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Heya arsenicmoons 

    If you're still having issues please clear the cache for the EA app following the steps here. If you still have issues then, please let me know! 

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