DTGPSims The white screen on a world you haven't loaded yet (in that save) is usually related to mods, specifically T.O.O.L. So if you have that mod, please remove it and test again.
If that doesn't help, you can delete the EP17 folder in [install location]\The Sims 4 to manually uninstall the pack, then download it again. Make sure the EA App is closed and the EABackgroundService is NOT running in the Task Manager before doing so.
tysm! I do use TOOL so will def make sure it is updated and/or delete it to see if that fixes it. Oh! and thanks for the tip - deleting EP17 to manually uninstall. I wouldn't have thought of that! Thanks so much! Your help and time is very appreciated. <3
