Forum Discussion

Allybatman's avatar
Allybatman
New Novice
2 months ago

Can’t get on my game

I tried to launch my game and it told me I couldn’t launch bc of a file issue and told me the game needed to repair so I did that, however it has not repaired for the last few minutes, usually it’s faster and the repairing stops now n then saying error idk what to do or what’s wrong with it, it worked well yesterday so idk plz help if you can’ 

  • Allybatman  Please post screenshots of the error you're seeing.  You can attach them using the camera (Insert Media) button included with the other formatting options.

  • Allybatman  These errors are both caused by your antivirus blocking Sims 4 and/or the EA App.  So please set exceptions for TS4_x64, TS4_DX9_x64, TS4_Launcher_x64; or the entire Bin folder they're in.  Set an exception for EADesktop.exe as well.  Then repair the game and try again to play.