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munpeyj's avatar
munpeyj
Newcomer
1 month ago

Cannot resume download

Hi! I've been trying to play Sims 4 for 3 days now but everytime I open the app, its either it crashes or it says "cannot resume download." How should I fix this? Please send help, I badly want to play huhu

1 Reply

  • munpeyj​  Try doing a clean uninstall and reinstall of the EA App using Revo Uninstaller (the free version is fine).  Choose the Moderate scanning method when asked.  Restart your computer, download a fresh copy of the App installer, and run it as an admin: right-click the download and select "Run as administrator."

    If this doesn't help, please let me know where Sims 4 is installed, according to the EA App.  You can see the location under Sims 4 > Manage > View properties.