Can't get past initial load screen

My game starts up but immediately the screen goes blank and won't let me exit.  I have to turn the computer off and turn it back on to exit.  

Troubleshoot tries: 

I have tried to remove the saves (in case one was broken), expanded my one drive, repaired the game.  Restarted the game 7 times (and hours apart). Nothing works. 

Need help!!!!