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aew121800's avatar
aew121800
Newcomer
16 hours ago

Can't Load any Sim Families

I have not been able to play my sims game since April of this year. I have tried everything. I was finally able to stop the error messages I was receiving. I have removed all the mods. My sims family is not showing up on the front page, so I chose to load the game and I am able to see all of my families. However, when I try to go into a home, it just shows the loading screen forever. I am able to go into build mode, but cannot choose any sim family. I am playing on a PC. Memory is not the issue, I have a gaming laptop wit a lot of space. I have repaired my save files and still it is not working. I am so frustrated with this game. I have spent a lot of money on every expansion pack to have all these issues. 

1 Reply

  • aew121800​  I'd like to see a lastexception from this save.  Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load this save, and if and when it doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.

    Please continue to test with your Mods folder removed.  You don't need to save your progress.