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1in2g2wif62b's avatar
1in2g2wif62b
New Novice
8 months ago

cant play saved families

for about a while now my game start and when i try to play in live mode have been weird or not working. all add pictures on how it looks at the end. 

when i start the game everything is fine, i can build and make a sim but i cant play. my houses dissapear and if i try to play an already made household i cant. i'll just get the screen where you pick a world. and if i pick the world where they live in. the houses ive made and the families have completely dissapeared. and other houses have warning signs above them. or if i join another family. they just wont show up. ive uninstalled the game, repaired it. turned off mods. deleted localthumbache. etc. i've had it once before almost a year ago but i forgot how i had solved it. has anybody also had this problem and so yes. how did you fix it?

 

 

6 Replies

  • litonpluto's avatar
    litonpluto
    Rising Newcomer
    8 months ago

    I have the same problem! none of my saves work, I can't recover or delete them and when I try to start a new save my game crashes.. It says Error code 22 but nothing I read online works to solve it

    EDIT

    Apparently Windows Security stopped Sims 4 to be repaired?(my computer is not in eglish so idk if the names make sense)

    I happened to look at my notifs and it showed me that ts4.exe was denied access from changing it's files because its a secured folder (so stopped from repairing it guess).  

    Go on ransomware protection* and then on blocking history* and on my computer it showed me that access to a secured folder was denied. Click on the arrow down then at the bottom controlled folder access settings* then again at the bottom you click on something that allows you to give permission to certain apps to change folders/files. Click on the plus and then recently blocked apps, choose ts4.exe and repair the game again. I hope it makes sense, maybe someone can explain it better.

    *translated to the best of my abilities lol

  • 1in2g2wif62b's avatar
    1in2g2wif62b
    New Novice
    8 months ago

    thank you, ill see if this works

    EDIT

    for me it isnt blocking my secured folder or anything else that might make my game glitch.

  • 1in2g2wif62b​  Is a new save affected too, or just old ones?  Please test with your Mods folder removed, not just with mods disabled—apparently this setting sometimes doesn't fully disable mods.

    It does sound like you might be seeing one of these issues though:

    [PLEASE READ] Save Game Corruption | EA Forums - 5037272

    If you think that's the case, please use the corresponding thread, and let me know you've found a match so I can close this thread.

  • EDIT

    i did some research on the error code i had, error code 109. and im going to delete some mods

     

  • EDIT

    i have fixed the problem by deleting all of my mods and cc, but now if i place one mod/cc back, doesnt matter what mod/cc the problem appears again.