its not my firewall. if it didn't do this before its not now. it started this AFTER i updated my game. i already repaired my game, as you see in pictures. i already said i did AND did not both, use mods seen in pictures. i deleted my whole sims 4 folder in my docs first, before anything, still doing it in pictures. i also uninstalled and reinstall my game still doing it as seen in pictures. i don't have any saves game files for months now, and with a new game and a new save file it still does this. it is not my firewall, i already turned it off as suggested and still freezes as in the pictures. my options also do not save as well, as shown in the pictures. i did everything, from deleted cache, restarted the app, everything. even the ea app is newly redownloaded. my game freezes after the update. because i was playing on a new save game and deleted that save file when i finished playing days before the update.