Forum Discussion

Rising Scout

24 days ago

Solved

cas on pc

i don't know if i'm in the right place, but after my game updated yesterday on the 12th, my game will freeze right when i press the check mark to go into the game. i took pictures and posted them on x. and told the commutation sims team as well on x. it's been like this even today. i even had an memory limited popped up after it crashed yesterday. i even tried getting my event today, i froze. luckily, i went back in quick and got my event item and left before the game crashed again. i even repaired it, removed the sims 4 folder from docs, uninstalled it and reinstalled. tried without mods with mods. did the same thing.

babygirlatwell
21 days ago
i finally fixed it. as usual, i deleted everything, uninstall my game waited about half hour. then reinstall only the base game. finally worked. then installed all my packs and kits, and it still works. days passed, but i finally can get into my game again.

14 Replies

babygirlatwell
Rising Scout
23 days ago
what are you asking for in details?
puzzlezaddict
Hero+
23 days ago
babygirlatwell The full path to your Sims 4 user folder, as the game sees it, as described here:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
babygirlatwell
Rising Scout
23 days ago
i already remove my mods out my folder a week ago when i found out there was an update coming, i don't put them back in until i see the modders themselves giving a green light. i always, every single time delete my cache folder and the last local file when i get out my game. as stated in my comments here with pictures, i cleared cache on my ea app, deleted my whole sims 4 folder in my doc, i repaired, played vanilla game and with mods, i even uninstalled my game and reinstalled, got in vanilla still with no mods, i don't even have onedrive installed, i even turned off my av and firewall, and still freezes with pictures. i already have no save folders in my game because it was so glitchy, i removed them long time ago. i did everything you posted with pictures. i even went in game today and still did this. THIS DIDN'T HAPPENED UNTIL I UPDATED MY GAME.
babygirlatwell
Rising Scout
21 days ago
i finally fixed it. as usual, i deleted everything, uninstall my game waited about half hour. then reinstall only the base game. finally worked. then installed all my packs and kits, and it still works. days passed, but i finally can get into my game again.