Forum Discussion
Error 135dec40:598068e4:00000078:37b26003
I have followed every forum post and Reddit post I have seen about this issue I have done ALL things recommended to do with the firewall the permissions, moving files, removing mods and content, clearing cache, uninstalling, reinstalling, repairing literally everything the game will not load or start
I don’t know what to do it was fine until my laptop was updated last night
I do not use steam I use the EA App I don’t know what else I can do does the game just not work anymore?
- Simmerville4 months agoLegend
Edit: It seems t work as expected again...
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Does the EA App even start? I'm not able to open the EA app to start my game. 2-3 hours ago I played, so I wonder if they added some changes to the app right now? Was there a patch today? When I click the desktop icon there is totally no respinse. Never had this before. I rebooted computer, but did not help.
- puzzlezaddict4 months agoHero+
SwellImplants You mentioned changing firewall settings, but a firewall is not the same as an antivirus, and the initialization error is most commonly antivirus-related. So please check your AV, and if setting exceptions there doesn't help, temporarily disable the AV and try again to play. You may need to repair the game (Steam > right-click the Sims 4 icon > Properties > Installed Files > Verify integrity of the game files) as well, with the AV disabled.
If that doesn't help, please try the other suggestions in the first post of this thread about a distinct, but related, error:
[CURRENT ISSUE] Sims 4 already running | EA Forums - 11818313
- SwellImplants4 months agoRising Newcomer
@puzzleaddict
I have done it for the firewall and the antivirus on windows it comes under windows defender and takes me to the “ransomware” shortcut
I have the entire EA and Sims folders under the controlled access as well as all types of the application
I’ve looked at the forum tried it all, nothing, I was at it for 8hrs yesterday
I’ve been playing since release so this sucks so much
- puzzlezaddict4 months agoHero+
SwellImplants Then disable Controlled Folder Access entirely and see whether it helps.
If it doesn't, try the other suggestions in the "already running" thread I linked earlier. At the very least, the new admin Windows account should work if you do in fact create a local account, as in, not linked to your Microsoft account or any email address. You'll know you're making a local account when you're asked a series of security questions instead.