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flokeebee's avatar
flokeebee
Rising Novice
5 months ago
Solved

Did the latest patch update break the game?

I have been having issues all day with the patch update. When it gets to 8% it crashes (and has bluescreened my pc several times). I went through and checked for system and driver updates but there w...
  • flokeebee's avatar
    flokeebee
    4 months ago

    puzzlezaddictThank you for your help.
    I attempted to install again in preparation for running another dxdiag and got "EACerfSubProcess.exe application error" and "The exception unknown software"

    Turns out, I was missing a graphics card update. 
    I had to remove the old NVidia GeForce app and install the new NVidia app. I wasn't aware there was a new application.

    Since the download of TS4 patch was stuck at 8%, I had to remove/uninstall the EA app again and reinstall. I was able to repair the install and it is able to be played now. 🙃