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- @Daravi I had the error that not online when I was and having to log in each time. I cleared cache in app and its been working fine. Mine does not say Beta so maybe check your version. It should be.
https://i.imgur.com/AGKAVmO.png - Daravi2 years agoSeasoned Ace@friendlysimmer I'm not argueing, my dear simmer friend, I was grudging and venting. I wasn't in the mood for that surprising move. If you are okay when companies force you into something, then lucky you. For me, it isn't a customer friendly service. That's all. Have a good day, I mean that without irony. :)
@Bluegayle Thank you for the tag, I've restart the app, it started normal again. - Damienf5192 years agoSeasoned AceIf you use Create A World, shut off all automatic updates and do not change to the EA App until EA fixes Create A world so that it works with the new app. So far people are unable to use Create A World with the new App. That might not be an option for some people who really want the latest EA product, but keep in mind that unless EA fixes it, you may never be able to create worlds for the Sims 3 again.
- SEREFRAS2 years agoLegendWill EA App finally let me play my own Sims 3 Store Contents?
- Ugh. I hate mandatory software switches. This new EA thing is sooo slooow.
- aileen5442 years agoRising NoviceI have not been able to INSTALL the EA App, it downloads just find, then after attempting to install, EA gives me an error message and I send the report to EA, as suggested. I have not been able to play Sims 4 for over a week now, so my main concern is when will EA finally allow ALL their customers to use this app instead of Origin to play the game. I am frustrated beyond words and I see many other people are in the same boat as I am. Often wonder why paying customers are either forced to change to a new launch app or EA is not interest in accommodating these issues. I also feel that I should NOT have to jump through hoops to have an app installed onto my computer, which meets all requirements by EA. If there is someone out in our Sims community that can offer me any suggestions, I would appreciate it. Hope everyone who can play Sims 4 is enjoying themselves
- EA_Cade2 years ago
Community Manager
"aileen500;c-18232348" wrote:
I have not been able to INSTALL the EA App, it downloads just find, then after attempting to install, EA gives me an error message and I send the report to EA, as suggested. I have not been able to play Sims 4 for over a week now, so my main concern is when will EA finally allow ALL their customers to use this app instead of Origin to play the game. I am frustrated beyond words and I see many other people are in the same boat as I am. Often wonder why paying customers are either forced to change to a new launch app or EA is not interest in accommodating these issues. I also feel that I should NOT have to jump through hoops to have an app installed onto my computer, which meets all requirements by EA. If there is someone out in our Sims community that can offer me any suggestions, I would appreciate it. Hope everyone who can play Sims 4 is enjoying themselves
Heya,
Can you share the EA Error Reporter ID here please? I'd like to send that along to some teams here so we can take a look. - @SERVERFRA
Hopefully this doesn't double but Yes all my store content and worlds show up fine. Including worlds. Also my launcher opens with all eps checked.
https://i.imgur.com/7F3ixCU.png - SEREFRAS2 years agoLegendThank you @Bluegayle for answering my question. I'll try my Sims 3 with my Sims 3 Store Contents to see if it works. I'll let you know on the forum if it does. ;)
- aileen5442 years agoRising NoviceThe EA App will download, but when trying to install the app, it will take forever and then this is said "Something went wrong...the EA app encountered an error and counted finish installing" I then send error report by hitting the "OK" button. The only way I can then close Origin is through Task Manager. I have never gotten any EA Error Reporter ID number. I can't even play Sims 4 through Origin & not able to enable offline as my choice. As mentioned above, I am thoroughly upset and disgusted with Electronic Arts, have an app that will not or can not install on ones computer, yet EA wants us to continue purchasing DLC at our own expense.
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