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Trexy17's avatar
Trexy17
Seasoned Newcomer
2 months ago
Solved

expansion packs not loading / gallery freeze

Hey, so i have a problem with the game, since 6 month or so but i cant find a solution, my game is freezing  when i open the gallery and sroll down, and i even removed everything from my pc, old fold...
crashing
expansion packs
launching
missing content
  • puzzlezaddict's avatar
    puzzlezaddict
    2 months ago

    Trexy17​  For the missing DLC, please see this guide:

    ⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720

    If you need further help on that subject, let me know what category you fall into and what you're seeing on your end.

    For the Gallery issue, does it matter how long you wait to scroll down?  Does the Gallery freeze if you don't scroll at all?  Do you see any corrupted items, or do they all look fine until the freeze?

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 months ago

Trexy17​  For the missing DLC, please see this guide:

⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720

If you need further help on that subject, let me know what category you fall into and what you're seeing on your end.

For the Gallery issue, does it matter how long you wait to scroll down?  Does the Gallery freeze if you don't scroll at all?  Do you see any corrupted items, or do they all look fine until the freeze?

Trexy17's avatar
Trexy17
Seasoned Newcomer
2 months ago

Hey first of all thanks for your response, so when i get in the game i open the gallery, and if i do nothing, nothing happens but if i scroll down it freezes and i have to close the game with task manager. I try fixing the dlc problem now with your link. 

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