Forum Discussion

Math_and04's avatar
Math_and04
Seasoned Newcomer
9 months ago
Solved

Extension not mine anymore

I bought about 3 years ago the "Get to work" Sims 4 expansion on Instant gaming, and it always worked on my game, on Steam and on EA. But since the last update, my "Get to work" expansion doesn't wor...
  • EA_Solaire's avatar
    9 months ago

    Hi there Math_and04 

    Try clearing the cache for the EA app with the steps here- if you're still having issues after this you'll want to get in contact with the live support team so they can review your account details a bit further to see what's happened here.