11 years ago
Family missing from main menu
I have played a family through several generations. When I opened the game today, the family was gone, as was their retail store. I attempted to open a recent save file, but none of them contain this family. This is a frustrating, major issues...how could a family disappear from gameplay over night? I have read other players have moved family members out and lost them, but I haven't heard of others losing entire games. Has anyone else had this problem?
Thanks!