Forum Discussion

knov0iweco6z's avatar
knov0iweco6z
Rising Newcomer
30 days ago

For rent pack downloaded but content absent.

I'm having issues with the For Rent pack. In my EA app it shows up as downloaded, owned and appears in my manage add-ons section. When I open the game, I see the pack in my owned content. When I actually start the game however, the content doesn't exist. I don't have the world, the cas items, or any of the build items. I've tried almost everything including downloading and reinstalling both the Sims and the EA app. Neither of which solved my problem. I am also unable to find the file anywhere in my computer which might be a skill issue but I'm not sure. Is this just something that permanent or is there a way to solve this? PLEASE HELP!

3 Replies

  • I found the file! But I'm still not sure why the content isn't loading in my game. 

     

  • knov0iweco6z​  Please run a(nother) search for the pack's folder.  Open a File Explorer window, click This PC in the left panel, and enter EP15 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,436 PostsLatest Activity: 14 minutes ago